Your health data is not a product.

Introduction

Endometriosis Companion (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information with care, transparency and respect.

We understand that the information you share may include deeply personal health information, including symptoms, menstrual cycle details, medications, food logs, pain levels, emotional wellbeing and other sensitive health-related data.

Information we collect

Account information

• Name or display name
• Email address
• Login credentials
• Subscription status
• Payment-related metadata

We do not store full payment card details directly on our servers.

Health & tracking information

You may choose to log pain levels, pelvic symptoms, fatigue, mood, digestive symptoms, bloating, menstrual cycle information, food intake, exercise, medications, supplements, sleep patterns, notes and AI-generated insight history.

Device & usage information

We may collect limited technical information such as device type, browser type, operating system, anonymous usage analytics, error logs, IP address and general geographic region.

How we use your information

• Provide and operate the app
• Generate symptom and tracking insights
• Improve functionality and user experience
• Support accounts and subscriptions
• Detect abuse, fraud or security issues
• Respond to support requests

We do not use personally identifiable health information for advertising purposes.

AI-generated insights

Endometriosis Companion may use artificial intelligence or automated systems to generate insights based on the information you log.

Payment processing

Subscription payments may be processed by trusted third-party payment providers such as Stripe. We do not directly store full credit card numbers, security codes or full payment credentials.

Cookies & analytics

Our website or app may use cookies, analytics tools and similar technologies to remember preferences, improve functionality, monitor performance and analyse aggregated traffic patterns.

We do not knowingly use invasive advertising trackers based on your health information.

Data storage, security & retention

We take reasonable technical and organisational measures to protect your information, including encrypted connections, secure cloud infrastructure, authentication protections, restricted access controls and database security protections.

If you delete your account, we will take reasonable steps to delete or anonymise your personal information within a reasonable timeframe, unless retention is legally required.

Sharing of information

We do not sell your personal information. We may share limited information with trusted service providers, where legally required, or as part of a business transfer.

International users & your rights

Depending on your location and applicable laws, you may have rights to access, correct, delete, export or object to certain processing of your information.

Children’s privacy

Endometriosis Companion is not intended for children under 13 years of age.

Medical disclaimer

Endometriosis Companion is not a medical device. It does not diagnose medical conditions, provide treatment, replace professional healthcare advice, guarantee health outcomes or provide emergency medical services.

Contact us

If you have questions about this Privacy Policy or your personal information, you may contact us at:

Plain-English summary